Terms of Service

Welcome to Snitch Story. By accessing or using our website, services, or placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Conditions

• By using our website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or legal guardian.
• We reserve the right to refuse service to anyone at any time for any reason.
• We may update, modify, or replace any part of these Terms at our sole discretion without prior notice.
• Continued use of the website following any changes constitutes acceptance of those changes.

2. Products & Pricing

• All products are subject to availability.
• We reserve the right to modify, update, or discontinue products at any time without notice.
• Prices may change without prior notice.
• We make every effort to display product colors and details accurately; however, slight variations may occur due to screen settings, lighting, or manufacturing differences.

3. Orders & Payments

• By placing an order, you agree to provide accurate, complete, and current information.
• We reserve the right to cancel or refuse any order suspected of fraudulent or unauthorized activity.
• Snitch Story currently offers Cash on Delivery (COD) only.
• Orders may require confirmation via phone call, SMS, or email before processing.
• Failure to confirm an order may result in cancellation.

4. Shipping & Delivery

• Delivery timelines are estimates and may vary depending on location and external factors.
• We are not responsible for delays caused by courier partners or circumstances beyond our control.
• Ownership and risk of the product transfer to the customer upon successful delivery.

5. Returns & Refunds

Returns and refunds are processed in accordance with our Return, Refund & Cancellation Policy. By placing an order, you agree to those terms.

6. Intellectual Property

All content available on this website, including but not limited to:

• Logo
• Brand name
• Images
• Product designs
• Text and graphics

is the exclusive property of Snitch Story and is protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

• We shall not be liable for any indirect, incidental, or consequential damages.
• We are not responsible for losses resulting from misuse of products.
• We are not responsible for delays caused by third-party delivery services.
• Our total liability, if any, shall not exceed the amount paid for the product.

8. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana.

9. Contact Information

By continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.