Shipping Policy

At Snitch Story, we are committed to delivering your orders safely and on time across India.
Please review our shipping policy for complete details regarding order processing, delivery timelines, and shipping conditions.

1. Order Processing

• All orders are processed within 1–2 business days after confirmation.
• Orders are not processed on Sundays or public holidays.
• Order confirmation and shipping details will be shared via SMS or email once dispatched.
• Snitch Story reserves the right to cancel orders if confirmation cannot be completed.

2. Delivery Time

• Standard delivery time is 3–7 business days, depending on your location.
• Delivery timelines may be longer for remote or rural areas.
• Delays may occur due to courier issues, weather conditions, or other external factors beyond our control.
• All delivery timelines are estimates and not guaranteed.

3. Shipping Charges

• Shipping charges (if applicable) are calculated and displayed at checkout.
• Free shipping may be offered during promotional campaigns or special offers.
• All applicable charges will be clearly shown before order confirmation.

4. Cash on Delivery (COD)

• Cash on Delivery (COD) is available on selected pin codes across India.
• Orders may require confirmation via phone call, SMS, or email before dispatch.
• Failure to confirm the order may result in cancellation.
• Repeated refusal of COD orders may lead to restriction or removal of COD services for the customer.

5. Order Tracking

• Tracking details will be shared via SMS or email once the order is shipped.
• Customers can track their orders using the provided tracking link.
• If tracking details are not received within 3 business days, please contact us.

6. Incorrect Address & Contact Details

• Customers must provide accurate and complete shipping and contact details.
• Snitch Story is not responsible for delays or failed deliveries due to incorrect information.
• Additional charges may apply for re-shipment in case of incorrect details provided by the customer.

7. Contact Information

Thank you for shopping with Snitch Story. We are committed to providing a reliable and timely delivery experience.